Diabetes Pilot - Software for Palm PDA's and Windows PC's

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Making a backup of your Diabetes Pilot Data

Because your handheld device may be damaged, lost, or experience problems such as the battery running down, we recommend that you back up your data periodically if it is important to you. There are several ways to do this. The options are described below:

Option 1: Use the Diabetes Pilot Desktop Software

Using Diabetes Pilot Desktop is the easiest way to backup your handheld data. The desktop software provides a mechanism to transfer your data from your handheld to your desktop computer. Connect your handheld to your computer, then use the transfer function in the desktop software to transfer your data from your handheld to the desktop (click here for instructions on this feature). This gives you a backup copy of your handheld data and it also allows you to analyze and print the data using your desktop computer.

To restore your data, you can simply choose to perform the data transfer in the other direction (i.e. from your desktop to your handheld) within the desktop software.

Diabetes Pilot Desktop is sold separately from the handheld software. Click here for more information on Diabetes Pilot Desktop.

Option 2: Use the Backup utility that may be included with your handheld

Many handhelds include software that can back up the data on your device. If your handheld came with backup software, you may be able to use this software to back up your Diabetes Pilot data.

This backup software, if provided, is supplied by the manufacturer of your device and is independent from Diabetes Pilot. So, check the information that came with your device or check with the manufacturer of your handheld for instructions on using it. We cannot provide detailed instructions for the software that may be included on your particular device.

If you use this option, be sure that your backup includes either (1) "All" of the files on your device, (2) the "Program Files" folder, (3) "Programs and Data", or some similar setting. If your backup includes only the "My Documents" folder or "Databases" folder, it's likely that it will not backup all of the data that you need to retain your Diabetes Pilot records.

To restore your data using this option, you would use the restore function within your backup software.

Option 3: Copy the data file to an alternate location

If you're an advanced user and are familiar with the concepts described below, you may wish to use this option.

You can back up your Diabetes Pilot Data by making a copy of the data file on your handheld. The data file is located at "\Program Files\Diabetes Pilot\DiabetesPilotData.dpd" on your handheld. To copy the file to your desktop computer, do the following:

1) Connect your handheld to your desktop computer. Make sure that the ActiveSync connection is active.

2) Open "My Computer" on your desktop computer by clicking on the "My Computer" icon on the desktop background or within the "Start" menu on your desktop computer.

3) In the "My Computer" window, click on "Mobile Device"

4) In the Mobile Device window, click on "My Pocket PC". Then navigate to "Program Files", then "Diabetes Pilot".

5) In the Diabetes Pilot window, you'll see a file named "DiabetesPilotData.dpd". Drag this file from the window to a location on your desktop computer. The file will be copied there and will serve as a backup copy of your handheld data.

To restore your data using this option, perform the steps above, but reverse the process in step 5 (drag the file from its location on your desktop computer to the handheld window).

Note that the desktop backup data file created with this method cannot be opened directly in any software on your desktop - it is simply a backup of the handheld data.