Questions and Answers

Having trouble with Diabetes Pilot Pro saying your subscription is expired? An update is coming shortly which will resolve this issue. In the meantime, visit our website at http://www.diabetespilot.com/resetsub from your iOS device to temporarily reset the subscription so you can continue using the app.

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Get your questions answered as quickly as possible! Here's how:
  1. If you have a question about how to use the program, please start by looking at the instructions:
  2. If you're interested in finding out if our software is right for you, our free trials are a great way to do this. Click on the "Download" links in the menu to the left to download a free trial version of our Mac or PC software.
  3. Check our knowledgebase for information on your issue. You're likely to find an immediate answer there.
  4. If you can't find the answer to your question, contact us by clicking here.